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Company Information

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Subrogation recovery is increasingly vital to a company's bottom line. Maximizing recovery requires efficiency and cost containment, which are best achieved when the industry has a common standard for sending and receiving subrogation demands. E-Subro Hub is that standard.

 

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About Arbitration Forums, Inc.

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Founded by the insurance industry in 1943, AF is a membership-driven, not-for-profit organization that exists to effectively and efficiently serve its over 5,100 members' recovery and resolution needs. AF is the nation's largest arbitration and subrogation services provider. Annually, its members file over 953,000 arbitration disputes and almost 2 million subrogation demands collectively worth over $15.3 billion in claims.

AF is a membership-focused organization dedicated to providing its membership best-in-class service and ensuring they are at the center of everything AF does. AF embraces this member-centric mindset by implementing member feedback at all points of service.

The membership is the key driver of AF's future direction. Through their continued support, AF will build on current successes and ensure its services continue to provide effective dispute resolution alternatives.

AF does not charge a membership fee, but rather a fee for each case filed. Membership is available to insurers and self-insureds. Ready to join?

Diversity, Equality, and Inclusion at AF

We, at Arbitration Forums, Inc., are committed to fostering diversity, equality, and inclusion because it is the right thing to do for our company, members, and communities. Our strength comes from a rich diversity of backgrounds, experiences, and perspectives, with relationships built upon trust and respect. By embracing our differences and leading with our values, we all benefit from broad creativity and innovative solutions.

Programs

AF offers intercompany dispute resolution through the following programs:

Arbitrators

AF utilizes a neutral panel of over 9,900 claims professionals from our member companies. To become an AF arbitrator, applicants must have applicable claims experience (number of years vary by forum) and clearly demonstrate they have the required claims experience and knowledge base in order to render impartial, informed decisions. See what it takes to become an arbitrator.

Member Training

AF is dedicated to ensuring our members receive the level of service they deserve. We have implemented a number of training options designed to deliver essential knowledge and skills-based arbitration training that members can apply immediately to improve their results.

  • Reference Guides - Detailed resource outlining the application of each rule of the arbitration programs.
  • Online Tutorials - Brief lessons designed to introduce you to AF's forums and provide you with the "basics" to get started filing or responding to cases in arbitration.
  • Webinars - Workshops focus on practical application of the rules, regulations, and procedures of each arbitration program.