Update: New Identity Management Solution Launch Moved to Q4 2021

As previously announced, AF will be transitioning our identity provider to an industry-leading identity management solution. While we previously mentioned that this would occur in Q3, we are now moving the launch timeframe to Q4. This additional time allows us to further ensure a seamless experience for all members. 

We are confident this transition will provide the added layers of security and protection our members and arbitration and subrogation data deserve.

Users will be presented with a new login screen where they will be prompted to create or select a security question. 

Screenshot of the security questions

We are providing you with this advance notice to ensure the readiness of your organization. If your company utilizes automation, please ensure those accounts will be able to successfully log in prior to the end of Q4 2021. 

In order to be best prepared for this change, users will need to know their password for our website. If you have saved this password and no longer remember it, please be sure to change your password.

Stay tuned for an official launch date in the coming weeks.