Arbitration Forums, Inc. (AF) is excited to announce some upcoming enhancements to E-Subro Hub aimed at improving our membership’s experience.

Scheduled for Q1 2024, these enhancements are designed to provide a more guided approach to help members when making decisions regarding their insured’s damages and will include the following:

1. More clarity will be added to the E-Subro Hub application, which includes additional messaging and tips aimed to help members more quickly and efficiently resolve their demands.
2. The notion of remaining balance will be implemented into E-Subro Hub demands, reducing the potential for overpayments.
3. The frequency that users are handling the same demand will be reduced and/or eliminated.

These enhancements will contribute to enhancing the overall user efficiency and providing a better user experience. We will also be improving data capture to deliver future data analytics enhancements.