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General
December 12, 2024
Settlement Exchange System Is Available in TRS!
AF’s Settlement Exchange System® (SES®) facilitates both the automated issuance of EFTs and the processing of incoming subrogation and arbitration payments made via EFT once settlement is reached.
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General
December 12, 2024
A Look Back at Online Filing (OLF)
With the addition of the Special Arbitration Forum earlier this year, all of our programs are now housed in TRS.
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General
December 12, 2024
Reminder – AF Deprecating OLF Reports in January
With all cases now in TRS, AF will be turning off all the reports located in the “Reporting” section of our website on Friday, January 10, 2025.
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General
December 12, 2024
New Member Support Portal Coming Soon
AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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E-Subro Hub Users
November 14, 2024
New Enhancement to Assignee Information Coming Soon
Recently, AF has observed an increase in assignment errors due to duplicate demand assignments that are occurring for the same business units or user ID.
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E-Subro Hub Users
November 14, 2024
Understanding Email Notifications
Email notifications can be a valuable tool to manage an E-Subro Hub inventory. It is important to understand these notifications and how other parties’ configurations may impact your workflow. 
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General
November 8, 2024
Policy Limits: Improving Communication
Communication difficulties between carriers can lead to inefficiencies in arbitration filings.
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None
November 8, 2024
Tips on Post-Decision Inquiries (PDIs)
While prior articles have outlined what qualifies for post-decision review, about half of the post-decision inquiries (PDIs) submitted do not address a correctible clerical or jurisdictional error.
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General
November 8, 2024
Preserving Neutrality, Privacy, and Confidentiality
Objectivity and neutrality are the foundations of a credible arbitration system. All decisions must be based solely on the arguments made in the contentions and the evidence submitted.
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General
November 8, 2024
Reporting Suspected Illegal, Dishonest, or Fraudulent Activities
Arbitration Forums, Inc. (AF) is committed to providing an environment free of illegal, dishonest, or fraudulent activity.
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Arbitrators
October 25, 2024
New “Show Video Evidence” Tab
Arbitrators now have two ways to view evidence that has been attached to each section of the hearing.
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Arbitrators
October 25, 2024
Arbitrator Workshop Recap – September 2024
AF recently facilitated its September Arbitrator Workshop webinars with 202 member arbitrators in attendance.
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Arbitrators
October 25, 2024
New Member Support Portal Coming Soon
AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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Arbitrators
October 25, 2024
Attention Arbitrators: Don’t Fall into the 100/0 Liability Mindset!
While Recovering Parties often seek 100% recovery in arbitration, Adverse Parties often reply with a 0% liability admission. These declared liability positions should not influence you to limit...
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General
October 17, 2024
Online Filing Reports Deprecation Coming in January 2025
With all cases now in TRS, AF will be turning off all the reports located in the “Reporting” section of our website on Friday, January 10, 2025.
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General
October 17, 2024
New Member Support Portal Coming Soon
AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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General
October 17, 2024
Prior Payments – Why the Fuss?
We continue to receive a volume of post-decision inquiries regarding prior payments made to the Recovering company. These tips aim to help reduce these inquiries and unnecessary award amendments.
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General
October 17, 2024
PDI: Why or Why Not?
There are certain rules that apply when filing a Post-Decision Inquiry (PDI).
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General
October 17, 2024
NASP 2024 Annual Conference
"Ignite Subro" will be held October 27-30 at the JW Marriott Phoenix Desert Ridge Resort & Spa.
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General
September 16, 2024
Online Filing (OLF) to Total Recovery Solution (TRS) Migration Has Begun
The import process began on Monday, September 9, 2024, and will continue through Monday, September 30, 2024.
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General
September 16, 2024
New Job Aid Available: Filing UMPD and/or UMBI in Special
We have created a single-page job aid to assist our membership with filing UMPD and/or UMBI cases in TRS’s Special Arbitration Forum. 
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General
September 16, 2024
Filer/Responder Workshop Recap – August 2024
AF recently facilitated its latest Filer/Responder workshops on August 21 and 22, with 212 member company representatives in attendance.
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General
September 16, 2024
Attention Responders: Remember to Assert Jurisdictional Exclusions
We have seen an uptick in Post-Decision Inquiries resulting from the Responding Party failing to enter an applicable jurisdictional exclusion. 
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None
September 16, 2024
E-Bulletin Confidentiality
The arbitration proceedings among members as administered by Arbitration Forums, Inc. (AF) are confidential.
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General
September 16, 2024
NASP 2024 Annual Conference
"Ignite Subro" will be held October 27-30 at the JW Marriott Phoenix Desert Ridge Resort & Spa.
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Arbitrators
August 16, 2024
Recognizing Filing Errors: UMPD and UMBI
In TRS® Special Arbitration, the Recovering Party must declare its case type by first choosing a coverage group and then a right of recovery from available options in the first workflow step.
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Arbitrators
August 16, 2024
Arbitrator Workshop – July 2024
AF recently facilitated its July Arbitrator Workshop webinar with 270 member arbitrators in attendance.
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Arbitrators
August 16, 2024
System Maintenance Scheduled for This Month
AF’s website will be unavailable from 9 p.m. ET on Friday, August 30, 2024, through 6 a.m. ET on Monday, September 2, 2024.
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General
August 9, 2024
Online Filing to Total Recovery Solution (TRS) Migration – Training Resources and FAQ
Get more information and resources on the import process and migration from OLF to TRS.
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General
August 9, 2024
New Member Support Portal Launching Soon
AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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General
August 9, 2024
What Qualifies for a Post-Decision Inquiry (PDI)?
We want to remind members that submitting a reason of “missed evidence” by the arbitrator does not qualify for a PDI. 
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General
August 9, 2024
System Maintenance
AF’s website will be unavailable from 9 p.m. ET on Friday, August 30, 2024, through 6 a.m. ET on Monday, September 2, 2024. 
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General
July 12, 2024
Moving Open Online Filing (OLF) Dockets into Total Recovery Solution (TRS)
We outline the process for moving the remaining open Online Filing (OLF) dockets to TRS. The transition from OLF to TRS will be supported by AF and will be an interactive process.
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General
July 12, 2024
Filer and Responder Workshop Recap – June 2024
AF recently facilitated its latest Filer and Responder workshops on June 19 and 20 with 182 member company representatives in attendance. The purpose of these workshops is to drive decision quality.
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General
July 12, 2024
New Member Support Portal Launching Soon
AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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General
July 12, 2024
System Maintenance Occurring August 2024
AF’s website will be unavailable from 9 p.m. ET on Friday, August 30, 2024, through 6 a.m. ET on Monday, September 2, 2024.
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General
July 12, 2024
Earn Your Certified Subrogation Recovery Professional (CSRP) Designation with NASP
Become a specialized subrogation professional with NASP’s self-study program.
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Arbitrators
June 24, 2024
Shared Evidence Revisit Badge Update
As a response to member feedback, AF recently introduced a system enhancement to the Shared Evidence/Revisit badge aimed at providing additional clarification regarding evidence.
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Arbitrators
June 24, 2024
Arbitrator Workshop – May 2024
AF recently facilitated its May Arbitrator Workshop with 275 member arbitrators in attendance.
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Arbitrators
June 24, 2024
Arbitration Forums, Inc. (AF) Launching New Member Support Portal
Later this year, AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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Arbitrators
June 24, 2024
Earn Your Certified Subrogation Recovery Professional (CSRP) Designation with NASP
Become a specialized subrogation professional with NASP’s self-study program.
Read Full Article
General
June 6, 2024
Arbitration Forums, Inc. (AF) Launching New Member Support Portal
Later this year, AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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General
June 6, 2024
Moving Online Filing (OLF) Dockets into Total Recovery Solution® (TRS®)
AF will initiate the first step of the Online Filing migration, the import process, on Monday, September 9, 2024, and continue through Monday, September 30, 2024.
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General
June 6, 2024
System Maintenance Occurring August 2024
AF is scheduled to conduct system maintenance this August. As a result, AF applications will be unavailable from 9 p.m. ET on Friday, August 30, 2024, through 6 a.m. ET on Monday, September 2, 2024. 
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E-Subro Hub Users
May 16, 2024
Understanding the Demander Remittance Address
The Remittance Address is a section of the E-Subro Hub demand that is completed by the Demanding Party and indicates where settlement checks are received.
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General
May 13, 2024
Eric Spencer to Lead Arbitration Forums, Inc.
Industry executive will become president and chief executive officer of nation’s largest provider of inter-insurance dispute resolution services.
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General
May 10, 2024
Arbitration Forums, Inc. Discontinuing Online Filing
With the addition of the Special Arbitration Forum on February 19, 2024, TRS now contains all of AF’s programs available for arbitration.
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General
May 10, 2024
Choose the Right Path: Filing UMPD and UMBI in the Special Arbitration Forum
UM recovery actions against the tortfeasor’s insurer are compulsory in the Special Arbitration Forum for cases where the Responding Party has coverage. 
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General
May 10, 2024
Filer/Responder Workshop Webinar Recap – April 2024
AF recently facilitated its latest Filer/Responder Workshop webinars on April 24 and 25 with our member companies.
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General
May 10, 2024
Tips on Post-decision Inquiries (PDIs)
These tips clarify submission guidelines for post-decision reviews.
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Arbitrators
April 25, 2024
Inactivity and Arbitrator Access
Have you ever logged in and discovered that you were unable to find a case to hear? To remain active in AF’s system, arbitrators need to hear cases on a consistent basis.
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Arbitrators
April 25, 2024
New Revisit Badge Now Available
AF recently released an enhancement aimed at helping arbitrators better determine when evidence was added.
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Arbitrators
April 25, 2024
Arbitrator Workshop – March 2024
AF recently facilitated its March Arbitrator Workshop webinar with 370 member arbitrators in attendance.
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Arbitrators
April 25, 2024
Understanding Evidence Sharing (Rule 2-1) and Permissible Revisit Evidence
Last year, Rule 2-1 was updated to address Auto filings.
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General
April 18, 2024
Understanding Evidence Sharing (Rule 2-1) and Permissible Revisit Evidence
Last year, Rule 2-1 was updated to address Auto filings.
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E-Subro Hub Users
March 18, 2024
E-Subro Hub and Settlement Exchange System Changes Coming in April
As announced in January, Arbitration Forums, Inc. (AF) will soon be delivering enhancements to E-Subro Hub aimed at improving our membership’s experience.
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General
March 7, 2024
Inactivity and Arbitrator Access
To render decisions that meet our memberships’ quality expectations, arbitrators must remain knowledgeable about AF rules, hearing procedures, and system functionality.
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General
March 7, 2024
Filer/Responder Workshop Webinar – February 2024
AF recently facilitated its latest Filer/Responder workshop webinar on February 21 and 22, with over 200 attendees.
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General
March 6, 2024
NASP 2024 Spring Conference
Visit the NASP website to view the conference brochure and reserve your room.
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Arbitrators
February 27, 2024
Arbitrator Workshop Webinars – January 2024
AF recently facilitated its first Arbitrator Workshop for 2024 with over 250 member arbitrators in attendance.
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Arbitrators
February 27, 2024
Tips for Cases with No Response
As an arbitrator, you will likely encounter a case in which the Responding Party failed to answer the filing—leaving you with only the Recovering Party’s arguments and evidence to decide the case. 
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Arbitrators
February 27, 2024
Special Arbitration Forum Now Available in TRS
The Special Arbitration Forum is now available in TRS!
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General
February 18, 2024
Special Arbitration Forum Now Available in TRS
The Special Arbitration Forum is now available in TRS!
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General
February 18, 2024
Arbitrator and Filer/Responder Workshops
AF will continue its successful workshops this year, with webinars for arbitrators and filers/responders scheduled in alternating months.
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E-Subro Hub Users
January 29, 2024
E-Subro Hub Enhancements Coming Soon in 2024
AF is excited to announce some upcoming enhancements to E-Subro Hub aimed at improving our membership’s experience.
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E-Subro Hub Users
January 29, 2024
New System Maintenance Window
As of January 1, 2024, AF has designated 8 p.m. to 9 p.m. ET as a maintenance window in order to implement important system updates.
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General
January 22, 2024
Special Arbitration Forum Panel of Three Fee Change Coming Soon
Arbitration Forums, Inc. (AF)’s Board of Directors recently approved a change to the fee for Panel of Three Special Arbitration Forum cases. 
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General
January 22, 2024
Live Webinars Available for Special Arbitration Forum in TRS
On February 19, 2024, AF will make the Special Arbitration Forum available in Total Recovery Solution® (TRS®).
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General
January 22, 2024
Uninsured Motorists’ Forum Closing Soon
AF will be discontinuing the Uninsured Motorists’ Forum on February 17, 2024.
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General
January 22, 2024
New System Maintenance Window
As of January 1, 2024, AF has designated 8 p.m. to 9 p.m. ET as a maintenance window to implement important system updates.
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Arbitrators
December 14, 2023
Arbitrator Workshop Webinars – November 2023
AF recently facilitated its last Arbitrator Workshop for 2023 with over 200 member arbitrators in attendance.
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Arbitrators
December 14, 2023
New System Maintenance Window
Beginning January 1, 2024, AF will be designating 8 p.m. to 9 p.m. ET as a maintenance window in order to implement important system updates.
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