TRS® Resources

TRS is a work-in-progress; the following resources are based on its current state of development.

For Recovering and Adverse Parties

 Guides and Helpful Tips

 Recorded Demos

•  Forum Differences: Auto, PIP, and Med Pay (5:10) — Reviews the differences between the Auto, PIP, and Med Pay forums (does not include NY PIP). (Published 11/4/2020)
•  TRS Filing (Coll/OTC) (23:24) — Reviews the Filing workflow for TRS. (Published 2/4/2020)
•  TRS Filing (Med Pay) (18:13) — Reviews the Filing workflow for TRS for a medical payment case. (Published 9/20/2021)
•  TRS Filing (PIP) (21:32) — Reviews how to file a PIP case in TRS. (Published 11/4/2020)
• Primary-Excess Coverage (7:36) — Reviews the primary-excess coverage functionality. (Published 6/8/2018)
• Filing Arbitration Against a Non-signatory in TRS (11:48) — Demonstrates how to file arbitration in TRS against a company that is non-signatory to the automobile subrogation arbitration agreement. (Published 12/13/2019)
• Filing a Post-Decision Inquiry (PDI) in TRS (1:43) — Reviews how to file a PDI in TRS. (Published 11/18/2020)
• Joining an Existing Case (3:03) — Reviews how to join an existing case when TRS finds a case that appears to be a duplicate of the case you are trying to submit. (Published 9/20/2021)
•  Responding to a Case (Coll/OTC) (22:52) — Reviews the Responding workflow for cases with and without counterclaims. (Published 3/4/2020)
•  Responding to a Case (Med Pay) (17:42) — Reviews the Responding workflow for medical payment cases with and without counterclaims. (Published 9/20/2021)
•  Responding to a Case (PIP) (24:18) — Reviews the Responding workflow for PIP cases (does not include New York PIP). (Published 11/18/2020)
• Uploading Evidence via AFClient (10:28) — Reviews submitting evidence to TRS using AFClient. (Published 5/21/2019)
• Submitting Video Evidence with Bookmarks (3:03) — Reviews submitting video evidence and adding bookmarks. (Published 8/15/2018)
• Revisits (3:43) — Reviews revisits in TRS. (Published 3/10/2020)
• The TRS Worklist (5:35) — Provides an overview of the TRS Worklist, filtering options, and the different views available. (Published 3/24/2020)
• Requesting a Three-Person Panel and/or Personal Appearance (8:29) — Reviews requesting a three-person panel and/or personal appearance in TRS. (Published 1/10/2019)
• Post-Decision Actions (9:28) — Reviews the steps to complete to submit a post-decision issue regarding policy limits or denial of coverage (Rule 3-9), a clerical or jurisdictional error (Rule 4-2), or a delinquent award pay notification (Rule 5-2). (Published 5/30/2019)
• Handling a Remove Party Request (2:56) — Reviews how to remove a party if the party was wrongly named on the case. (Published 9/20/2021)
• Filing a Supplement Case (5:02) — Reviews how to file a supplement after the case has been heard. (Published 3/31/2021)
• Responding to Supplement Filings (6:30) — Reviews how to respond to and dispute the supplement damages paid. (Published 3/31/2021)
• Viewing a Decision in TRS (6:07) — Reviews how to view a decision in TRS once it is published and where to find details of the findings. (Published 10/12/2020) 
• Decision Actions (2:25) — Reviews accepting policy limits post decision, creating a post-decision inquiry, and requesting an award payment. (Published 12/4/2020) 

For Arbitrators

Guides and Helpful Tips

• OLF vs. TRS Terms
• TRS Frequently Asked Questions
• TRS Glossary of Terms
• TRS Procedural FAQ
•  TRS PIP and Med Pay FAQ
• Tips for a Successful Experience in TRS
• TRS Notifications
• TRS Guide for Arbitrators
• Post-Decision Inquiries in TRS - For Arbitrators
• Handling Policy Limits in TRS for PIP and Medical Payment (Med Pay)
• Arbitrator Procedures for Policy Limits Issues FAQ
• Prior Payment Workflow Guide for Arbitrators

 Recorded Demos

•  Hearing a Case (for Arbitrators) (14:48) — Reviews the Hearing workflow for cases with and without counterclaims. (Published 3/4/2020)
•  Hearing a Med Pay Case in TRS (for Arbitrators) (10:31) — Reviews the Hearing workflow for Med Pay cases (Published 9/20/2021)
•  Hearing a PIP Case in TRS (for Arbitrators) (19:21) — Reviews the Hearing workflow for PIP cases. (Published 12/16/2020)
• TRS Hearing Worklist Badges (for Arbitrators) (4:43) — This video will cover what the badges on the TRS Worklist mean. (Published 5/11/2021)
• Hearing a Panel of Three Case in TRS (18:00) — Reviews the hearing and decision review/approval process. (Published 2/14/2019)
• Reviewing Post-Decision Inquiries (PDIs) for Arbitrators (2:08) — Reviews how to access and reply to PDIs submitted by members. (Published 5/20/2020)
• Hearing a Supplement Case (4:25) — Reviews how to hear a supplement case. (Published 3/31/2021)
• Arbitrators: Handling a Case with a Liability Deductible (4:12) — Reviews evaluating liability deductibles and entering liability decisions. (Published 10/23/2020)
• Jurisdictional Exclusions (for Arbitrators) (8:00) — Explains the difference between granting and denying a jurisdictional exclusion (JE) and how to determine if a JE should be granted or denied, given a scenario. (Published 7/31/2020)
• Policy Limits: Making a Decision (5:12) — Reviews how to render awards when policy limits are at issue, both when the recovering party has or has not accepted policy limits. (Published 7/22/2020)
• Policy Limits - Additional Exposures (for Arbitrators) (5:33) — Reviews policy limit filings with an additional exposures and determining when it is in or out of jurisdiction. (Published 3/31/2021)
•  TRS Award Calculations (7:34) — Reviews how to use the Modify Award option in TRS to award the correct amount. (Published 12/16/2020)
• Damage Disputes (13 minutes) — - Covers common issues that arise with damage disputes and arbitrator considerations for effectively handling them. These issues include: Adverse and Recovering Party misuse of TRS, recognition of a damages argument (comparison/contrast examples), Recovering Party deductible claimed twice, and showing the math on reduced damage decisions. (Published 8/9/2021)

For TPAs

• TPA Report Descriptions
• Frequently Asked Questions

Live Webinars

• TRS Filing
• TRS Responding
• TRS Hearing (for TRS Arbitrators)